We want to make sure that your expectations are exceeded. However, if you require a refund for any reason, please follow the instructions below. For assistance with requesting a refund or exchange, please contact our Support team here.
The return period for a full refund (excluding shipping costs) is 14 days from the date your order was delivered.
You will be credited on the original payment method used. This may take up to 10 working days to appear on your statement.
To return an item(s):
- Choose weather You’d like to be refunded only, or wish to return the item:
– You haven’t received your order and would like to get your money back OR
– The product is not as described and you would like a partial refund.
– You are not satisfied with the product and would like to return it for a full refund. You may have to pay the shipping fee(s).
- Simply fill out this form to arrange your return or refund. At any case, you may also contact us at firstname.lastname@example.org
Return shipping charges are the responsibility of the customer.